Oasis fans complain of high prices, long delays and errors in ticket purchases on Ticketmaster
(CNN Spanish) – When British rock band Oasis announced a reunion tour this week, there was a predictable rush for tickets to all 17 dates. Perhaps also predictably, there have been complaints and frustration with the ticket-buying process because of the high demand.
Tickets went on general sale at 9am Greenwich Mean Time on Saturday, and it wasn't long before social media began to rage over inflated prices, long waits and error messages from ticketing company Ticketmaster.
“'In Demand Standing Ticket' is just a standard standing ticket, except it costs twice as much,” posted Darragh Moriarty, a Dublin city councillor, in Xformerly known as Twitter.
Moriarty also included a screenshot in his post, which showed a standing-room-only ticket in demand priced at €415.50 (US$459.61) plus additional fees.
“To clarify, Ticketmaster does not set any ticket prices,” a Ticketmaster spokesperson told CNN on Saturday.
On the official Ticketmaster website, The company claims“Promoters and artists set ticket prices. Prices may be fixed or market-based. Market-based tickets are labeled ‘Platinum’ or ‘In Demand.’”
Stephen Lowell from London posted on X who waited five hours for tickets only to receive a message saying: “Your session has been suspended.”
“The site did not crash,” a Ticketmaster spokesperson told CNN on Saturday.
Oasis will kick off their tour on July 4, with shows in Cardiff, Manchester, London, Edinburgh and Dublin. Ticketmaster stated on its website that the tour “will be one of the biggest live moments and most sought-after tickets of the decade.”
A pre-sale was launched for applicants who received an email confirming that they would have access. Oasis He warned on his Instagram account that tickets “would be assigned on a first-come, first-serve basis” and that “success in the draw will not guarantee tickets.”
The process of purchasing tickets for major concerts has often generated angst among buyers. Ticketmaster and its parent company Live Nation Entertainment faced public scrutiny in November 2022 over their handling of Taylor Swift’s hugely popular Eras Tour.
